Alert channels decide where Uplance tells you about outages, recoveries, slow responses, expiring certificates and incidents.
Channels
Add them under Webhooks → New:
- Email: one address per channel. The recipient gets a confirmation email first and receives nothing until they confirm; every alert has a link to stop them.
- Discord: a message to a channel webhook, or with your own Discord bot including I'm on it, Mute 1 h and Resolve buttons.
- Slack, Microsoft Teams, Telegram and ntfy.
- Generic JSON: a signed POST to your own endpoint. Verify the
X-Uptime-Signatureheader with the channel's secret.
Each channel can listen to all monitors or only some, and to the events you pick.
Push notifications
Under Your account → Alerts on this device, turn on notifications for your phone or computer. They come straight from Uplance, no app needed.
Make sure alerts arrive
- Run a drill on the Webhooks page sends a test to every channel and tells you which ones failed. You can schedule it weekly under Settings.
- If a channel stops working (a deleted webhook, a bot that lost access), the overview shows Alerts are at risk until you fix it.
- Failed deliveries are retried for about 50 minutes.
Quiet hours, reminders and escalation
Under Settings:
- Reminders repeat while an outage lasts (every 60 minutes by default).
- Quiet hours hold back reminders and slow-response or expiry alerts at night. Down alerts always go out.
- Escalation pulls in every admin when nobody presses "I'm on it" in time.